HammerFall official merch store
Hey, did anyone order anything recently from HF's official store at Deaf and Dumb? I got 2 orders from them and communication and everything was great. And now total nightmare... First I didn't get any confirmation (and forgot to login before ordering), I asked them about my order - got an answer that everything was OK... And then a short notification that it was sent... 48 days passed and - NOTHING... I got another parcel from Sweden which was sent earlier - it arrived after 19 days. I was allowed to look if the parcel is somewhere at the post office - but we found nothing. I wrote three times to the Deaf and Dumb - they just ignore my letters
And the worst thing - the request to find the lost parcel can be issued only by the sender and only if there is a tracking number... And they didn't give me any.
Just wondering if anyone was also having problem with the store recently or it's just unlucky me.
Damn, I wanted that signed CD so much...
P.S. - If it's the wrong place for the thread move it please.